LEGAL SPEAK

Government Warning

WARNING Under the Liquor Control Act 1988, it is an offence: To sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or For a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises. ​

Licensing Information

Producer’s License No. 6180100918 Licensee: Wayne & Maria Hammond Address: 575 Farley Road Donnybrook WA 6239

Shipping & Delivery

Within Western Australia we offer free postage for purchases of 12 bottles. For orders less than 12 bottles within Western Australia, postage is charged at $AUD20 per order. To all other States or Territories of Australia we charge the Australia Post region rate per case or part thereof per order. Overseas customers please email us for a shipping price to your required location. Larger quantities please call to discuss order and best delivery method and cost. We use Australia Post for standard wine deliveries to your door. Please note if you are not a home or point of delivery Australia Post will leave a pick up card and nominate the Post Office where you can collect your wine from. Sorry we have no control over this arrangement.

Conditions

  1. All prices are in Australian Dollars and inclusive of Australian GST. Mixed cases are permitted.
  2. Free postage within Western Australia for case orders of 12 bottles.
  3. Postage $20 per order Western Australia for orders less than 12 bottles.
  4. Postage per order for 12 (case) or less bottles to all other States and Territories of Australia is at Australia Posts current rate. Multiple case orders are charged per case or part thereof.
  5. Mail orders paid by cheque will not be shipped until funds are cleared.
  6. Availability of some wines is limited. We appologise if your choice is not available at time of shipping.
  7. Excludes specials or offers valid for period of promotion as specified.
  8. Online transactions are processed by Square.
  9. Phone, fax or mailed orders paid by credit card are processed via credit card only.
  10. Direct debit to our bank account is also available please call.

Returns Policy

In the very unlikely event you are unhappy for any reason, we offer a 100% money back guarantee. We will replace or refund your money, whatever you choose. All we ask is that the goods still be in a saleable condition, in original packaging and are not damaged. The refund is for the item only and does not include freight charges. We do not take any responsibility for items lost in transit and recommend you consider insuring the return shipment.

STORAGE AND SECURITY OF YOUR INFORMATION

Privacy Policy

Oakway Estate Wines is committed to protecting your privacy as an online visitor to our website. We use the information we collect about you to maximize the services that we provide to you. Oakway Estate Wines respects the privacy and confidentiality of the information provided by you and adheres to the national privacy principles established pursuant to the Privacy Act 1988 (Commonwealth). You may change your details at any time by advising us in writing via email. All information Oakway Estate Wines receives from its customer orders is protected through the SQUARE server. The SQUARE secure server software encrypts all customer information before it is sent to us. Furthermore, all of the customer data Oakway Estate Wines collects is secured against unauthorized use or access. We receive and store information you enter on our website or give us in any other way from time to time. You may provide basic contact information such as your name, phone number, address, and email address to enable us to send information or process your product order and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with Oakway Estate Wines customer support or queries. We may use personal information collected from you for the purpose of providing you with direct marketing material and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by your registering your details with us. However if you wish to cease receiving any such information you may let us know either by email or mail and your request will be actioned as soon as possible. Individual profile and company details are not used for any other purpose. Details are only supplied to a third party supplier when it is required by law, for goods or services which you have purchased or to protect Oakway Estate Wines copyright, trademarks and other legal rights. We respect the privacy of our online visitors. We may collect information on or through this website that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to visitor questions and comments about us and our products and services, and to mail e-newsletters (“Personal Data”). We will use reasonable means to protect the confidentiality of your Personal Data while in our possession or control. We will not knowingly share any of your Personal Data with any third party other than our service providers who assist us in providing the information and/or services we are providing to you. To the extent that we do share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy. Any non-personal information, communications and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.

Disclosure of Your Information

We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, Oakway Estate Wines may use your Personal Data to protect the rights, property or safety of Oakway Estate Wines, its customers or third parties. Finally, if there is a change of control in one of our businesses (whether by merger, sale, or otherwise), or a sale or transfer of its assets, customer information, which may include your Personal Data, could be disclosed to a potential purchaser under an agreement to maintain confidentiality, or could be sold or transferred as part of that transaction. And finally we would only disclose your information in good faith and where required by any of the above circumstances.

Third Parties

Oakway Estate Wines does not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of Oakway Estate Wines, its customers or third parties or if required by law. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.

Security

Oakway Estate Wines strives to ensure the security, integrity and privacy of personal information submitted to our website, and periodically updates its security measures in light of current technologies.

Links

This website contains links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Oakway Estate Wines is not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Email Communication

Oakway Estate Wines may also provide you with information and updates regarding our website and changes to the law from time to time. Oakway Estate Wines may also make you aware of their new and additional products and services from time to time. This service is free and you can unsubscribe at any time.

Change in Privacy Policy

As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.

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